Privacy Policy

IL Primo Portal (“this website”, “we”) is an independent property information resource covering IL Primo in Downtown Dubai. This policy explains what information this website collects and how it is used.

This website does not operate user accounts and does not collect payment information. The primary way to contact us is via WhatsApp: when you use a “Request Details”, “Request Property Valuation”, or similar button, your browser opens a WhatsApp conversation pre-filled with a message containing the details you entered on the relevant page (for example, apartment size, floor and condition on the Property Valuation tool). That message, and any further conversation, is handled directly through WhatsApp (operated by WhatsApp Ireland Limited / Meta) and is subject to WhatsApp’s own privacy practices. We do not receive or store this information on our own servers as part of that flow — it is transmitted directly via the WhatsApp link.

Like most websites, our hosting provider may automatically log standard technical information (such as IP address, browser type, and pages visited) for security and performance purposes. We do not use this data to build individual advertising profiles.

This website links to third-party services (including WhatsApp and, where cited, public sources such as the Dubai Land Department). We are not responsible for the privacy practices of those third parties — please review their own policies.

You are not required to submit any personal information to browse this website; the WhatsApp-based contact flows are entirely optional. If you have questions about this policy or wish to discuss any information you have sent us via WhatsApp, please message us using the same WhatsApp channel.

We may update this policy from time to time as the website’s functionality changes. The “Last updated” date above reflects the most recent revision.